Awards and Recognition
The services rendered by Algar Telecom and its subsidiaries were acknowledged during the period, with yielded important awards and certifications, thus corroborating the Company's distinguished position in the Brazilian telecom industry.
Algar Telecom
The 20 Most Innovative Companies in Brazil – Revista Época
Outstanding position among the most innovative companies in the country. Algar Telecom won the 10th place (the first place among the telecom companies), in the Best Innovator category.
Brazil's 100 Most Innovative IT Companies - IT Mídia and InformationWeek Brasil
1st place in the Technology, Media and Telecom category, due to the Sales Portal case.
XII Prêmio ABT – Associação Brasileira de Telesserviços
Gold trophy in the Innovation category, for the case "URA of Unlocking", as well as a silver trophy in the Internet and Social Media category, with the "SAC 2.0 CTBC" case.
Prêmio Tele.Síntese de Inovação
The Company won the 2nd place, with the case "3G Reporter"
Aberje 2012 award – Associação Brasileira de Comunicação Empresarial
1st place in the country, in the "Communication with the Consumer", with the "CTBC Responde" case, and regional 1st place in the "Communication with the Society" category, with the "Iniciativa Verde" case.
Melhores Empresas para se Trabalhar no Brasil - Revista Época
Great Place to Work Institute jointly with Época Magazine – Ranked 37th among the 100 best companies.
Melhores Empresas para Trabalhar em TI & Telecom 2012 – ComputerWorld
Ranked 25th among the 100 Best IT and Telecom Companies to Work, by the Great Place to Work Institute.
Prêmio Consumidor Moderno de Excelência em Serviços ao Cliente 2012
1st place in the Regional Fixed Telephony category and 1st place in the Regional Mobile Telephony category.
Ranking da Sustentabilidade 2012 – Revista Imprensa
Brazilian highlight in the category "The most sustainable companies according to the media".
Algar Tecnologia
As mais Admiradas do Brasil – Revista Carta Capital
Highlight among the most admired companies in the country, ranking 4th in the contact center category.
Melhores e Maiores do Brasil 2012 – Revista Exame
Highlight among the Brazil's 1,000 largest companies. The company climbed 31 positions (to 873rd) in relation to the previous year.
Prêmio Consumidor Moderno 2012
Was elected the contact center of the year in the 13th edition of Prêmio de Excelência em Serviços ao Cliente (Client Service Excellence Award), given by the Consumidor Moderno (Modern Consumer) Magazine.
TOP 10 Full Outsourcing – Anuário da Série Estudos
10th position in the Full Outsourcing ranking, with the best improvement among all players, in the main ranking of the industry.
Top 200 2012 – Anuário de Informática Hoje
Was ranked 43rd among the top IT companies, climbing 55 positions in relation to the previous year.
Ranking IDC - International Data Corporation
A 2011 study ranked Algar Tecnologia among the top-growing IT companies.
Prêmio INSADI Excelência em Processos
The DTH Lean case, the first major project in which Algar Tecnologia used the Lean Seis Sigma methodology, won first prize in the Process Excellence category.
Prêmio Nacional de Telesserviços 2012 (2012 Brazilian National Tele-Services Award)
The TOP Performance case won first prize in the Best Job Training Initiative category of the award, given by Associação Brasileira de Telesserviços (Brazilian National Tele-services Association), which undertakes initiatives so that its members are motivated and united around a common purpose, and can, therefore, help their clients achieve their goals more assertively.
SAP Hosting Partner
Received the international certification SAP Hosting Partner, recommended by SAP Global, which recognizes superior performance, scalability and availability of the IT environment.
Selo SCC - Support Center Certification
Two service desk operations of the company received the certification, given by HDI Help Desk Institute.
Selo Amigos da Cultura (Friends of Culture Seal)
Uberlândia Municipal Government
Prêmio Empresário Amigo do Esporte (Entrepreneur Friend of Sports Award)
A tribute from the Ministry of Sports for the entrepreneurs who mostly contributed to sports projects through the Sports Incentive Law.
Engeset
Top 200 2012 – Informática Hoje (IT Today) Yearbook
Engeset was ranked 13th among Brazil's 50 largest system integration companies.
Melhores Empresas para Trabalhar em TI e Telecom 2012 (Best IT and Telecom Companies to Work – 2012) – ComputerWorld
Was ranked 97th among the 100 Best IT and Telecom Companies to Work in Brazil by the Great Places to Work Institute.
2012 Telecom Yearbook
Ranked 56th among the 100 largest IT companies.
ISO 9001 – Bureau Veritas Certification
Earned ISO 9001 (Quality Management) recertification in October 2012.
ISO 14001 – Bureau Veritas Certification
Earned ISO 14001 (Environmental Management) recertification in October 2012.
