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2012 Annual Sustainability Report

GRI Index

Profile Disclosures

1. Strategy and Analysis ASR pages
1.1 Statement from the most senior decisionmaker of the organization about the relevance of sustainability of the organization and its strategy. Message from Management
2. Organizational Profile ASR pages
2.1 Name of the organization. About this report
2.2 Primary brands, products, and/or services. Corporate profile, Operational model, Corporate information
2.3 Operational structure of the organization, including main divisions, operating companies, subsidaries, and joint ventures. Corporate profile, Corporate governance
2.4 Location of organization's headquarters. Corporate information
2.5 Number of countries where the organization operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report. Corporate profile
2.6 Nature of ownership and legal form. Corporate profile
2.7 Markets served including geographic breakdowns, sectors served, and types of customers/beneficiaries. Operational model
2.8 Scale of the reporting organization. Main indicators, Corporate profile
2.9 Significant changes during the reporting period regarding size, structure, or ownership. Timeline, Corporate governance, Message from Management, Operational model
2.10 Awards received in the reporting period. Awards and recognition
3. Report Parameters ASR pages
3.1 Reporting period for information provided. (Fiscal/calendar year) About this report
3.2 Date of most recent previous report (if any). About this report
3.3 Reporting cycle. (annual, biennial, etc.) About this report
3.4 Contact point for questions regarding the report or its contents. About this report
3.5 Process for defining report content. About this report
3.6 Boundary of the report (e.g., countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers). See GRI Boundary Protocol for further guidance. About this report
3.7 State any specific limitations on the scope or boundary of the report. About this report
3.8 Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organizations. About this report
3.10 Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement. (e.g.,mergers/acquisitions, change of base years/periods, nature of business, measurement methods). About this report
3.11 Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report. About this report
4. Governance, Commitments and Engagement ASR pages
4.1 Governance structure of the organization, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organizational oversight. Corporate governance
4.2 Indicate whether the Chair of the highest governance body is also an executive officer. Human talents
4.3 For organizations that have a unitary board structure, state the number and gender of members of the highest governance body that are independent and/or non-executive members. Corporate governance, Strategy
4.8 Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation. Vision, mission and values, Corporate governance
4.13 Memberships in associations and/or national/international advocacy organizations. Corporate governance
4.14 List of stakeholder groups engaged by the organization. About this report
4.15 Basis for identification and selection of stakeholders with whom to engage. About this report

Economic

ASPECT: ECONOMIC PERFORMANCE ASR pages
ESSENTIAL EC1 Economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments. Performance
ESSENTIAL EC4 Significant financial assistance received from government. Performance

Environmental

ASPECT: ENERGY ASR pages
ESSENTIAL EN3 Direct energy consumption by primary energy source. Society and the environment
ESSENTIAL EN4 Indirect energy consumption by primary source. Society and the environment
ADDITIONAL EN5 Energy saved due to conservation and efficiency improvements. Society and the environment
ASPECT: WATER ASR pages
ESSENTIAL EN8 Total water withdrawal by source. Society and the environment
ASPECT: EMISSIONS, EFFLUENTS, AND WASTE ASR pages
ESSENTIAL EN16 Total direct and indirect greenhouse gas emissions by weight. Society and the environment
ESSENTIAL EN17 Other relevant indirect greenhouse gas emissions by weight. Society and the environment
ADDITIONAL EN18 Initiatives to reduce greenhouse gas emissions and reductions achieved. Society and the environment
ESSENTIAL EN19 Emissions of Ozone Depleting substances by weight. Society and the environment
ESSENTIAL EN22 Total weight of waste by type and disposal method. Society and the environment
ASPECT: PRODUCTS AND SERVICES ASR pages
ESSENTIAL EN26 Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation. Society and the environment

Labor Practices and Decent Work

ASPECT: EMPLOYMENT ASR pages
ESSENTIAL LA1 Total workforce by employment type, employment contract, and region, broken down by gender. Human talents
ESSENTIAL LA2 Total number and rate of new employee hires and employee turnover by age group, gender, and region. Human talents
ASPECT: LABOR/MANAGEMENT RELATIONS ASR pages
ESSENTIAL LA4 Percentage of employees covered by collective bargaining agreements. Human talents
ASPECT: OCCUPATIONAL HEALTH AND SAFETY ASR pages
ADDITIONAL LA6 Percentage of total workforce represented in formal joint management-worker health and safety committees that help monitor and advise on occupational health and safety programs. Human talents

Human Rights

ASPECT: NON-DISCRIMINATION ASR pages
ESSENTIAL HR4 Total number of incidents of discrimination and corrective actions taken. Human talents
ASPECT: CHILD LABOR ASR pages
ESSENTIAL HR6 Operations and significant suppliers identified as having significant risk for incidents of child labor, and measures taken to contribute to the effective abolition of child labor. Human talents
ASPECT: FORCED AND COMPULSORY LABOR ASR pages
ESSENTIAL HR7 Operations and significant suppliers identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of all forms of forced or compulsory labor. Human talents

GRI: 3.12