Presence and Coverage

GRI G4 4 | 8 | 9

PRESENT
IN BRAZIL
AND OTHER
COUNTRIES

A comprehensive portfolio of
Telecommunications services,
Integrated ICT Solutions and BPO

We are both a telecommunications company and an ICT/BPO integration company working in complete, integrated manner. Our distinguishing features are our effective client service and close client relationships. We are present in Brazil and other countries and a comprehensive portfolio of products and services in two business segments: Telecom and Integrated ICT Solutions and BPO.

THE TELECOM BUSINESS

Landline phone services: Local calls, domestic and international long-distance phone calls (with Carrier Selection Code (CSC) 12), public and VoIP (Voice over Internet Protocol) phone services

Mobile phone services: Pre-paid, post-paid and third generation (3G) plans, with video call and internet access services.

Broadband: (Type I and Type II) ADSL, HFC, GPON (Gigabit Passive Optical Network), 3G mobile broadband and ultra-broadband Internet access capable of transmitting data of up to 100 Mbps

Data communication: High-speed data for the corporate market, offered through a modern IP network

Pay television: Lineup with over 150 SD and HD channels, available through cable and satellite technologies

Media: Complementary interaction solutions in three segments: News – print and online versions of the Correio de Uberlândia newspaper; Phone lookup services – Sabe phone directory, Sabe and Viver guides and Netsabe website, with the contents of the directory and guides; and out-of-home media –Alooh Digital Out-Of-Home (DOOH) media network (off-line tools, as well as voice and on-line DOOH screens).

Service area

A new submarine fiber-optic cable of over 10,000 km will be laid between Santos, Brazil, and Boca Raton, U.S.

Our backbone has a circular long-distance fiber-optic network of 19,000km. To connect Brazil to the rest of the world, there are two international Points of Presence (PoPs) located at the NAP of the Americas. Part of the antennas, buildings and towers are shared with other parties to reduce the environmental impact and be more sustainable.

THE INTEGRATED ICT SOLUTIONS AND BPO BUSINESS

Present in strategic locations in Brazil and Latin America, Algar Tech has a state-of-the art infrastructure and is prepared to serve customers worldwide.

IT infrastructure
Our client information storage services, with flexibility and scalability, provide productivity gains and the best cost-performance ratio. Our three data centers–two in Uberlândia, Minas Gerais State, and one in Campinas, São Paulo State–are interconnected by fiber-optic systems and serve clients in Brazil and other countries. We also offer cloud computing services.

Managed ICT services
Our IT and Telecom support and management services provide continuous IT service availability and increased security for our clients’ operations through cutting-edge technology and the best market practices.

Applications
We offer customized end-to-end solutions through our software factories or strategic partnerships with major software manufacturers in the market.

Client relations
We provide support for our clients’ relations with their own users through our contact centers, the world wide web and social media. In fact, we are able to interact with consumers through multiple channels since we have about 7,800 associates in client service operations, credit risk management, telemarketing sales, business back office and client experience management.

Algar Tech, a company with international presence, is recognized for developing the best solutions for its clients and talents, as well as the communities in which it operates.